Legal · Terms
Terms of Service.
Terms governing use of the BrandScout brand perception intelligence platform.
Last updated August 2, 2026.
These terms are provided by BrandScout Technologies Inc., 2700 S Gilbert Rd Ste 5, Chandler, AZ 85286.
Your account
You're responsible for the activity on your account and for keeping credentials secure. One human per seat — please.
Acceptable use
Don't use BrandScout to harass, deceive, or violate third-party rights. See our acceptable use policy for details.
Subscription & billing
Plans renew automatically until cancelled. Refunds are issued case-by-case for billing errors within 30 days.
Cancellation
Cancel anytime from settings. Your data remains accessible through the end of the billing period.
Service availability
We work to keep BrandScout available and announce scheduled maintenance in advance on the status page. We do not offer a contractual uptime commitment unless one is agreed in writing.
Human authority
BrandScout provides source-backed intelligence and recommendations for review. Brand teams remain responsible for strategy, publishing decisions, customer communication, and reputation actions.
No guaranteed outcomes
BrandScout does not guarantee AI answer placement, review outcomes, search ranking changes, reputation improvement, or perception change.
Intellectual property
You own your data. We own the BrandScout software, models, and brand. Insights generated for you are yours to use.
Liability
To the extent permitted by law, our liability is limited to the amount paid in the prior twelve months.
Changes
We may update these terms; material changes will be communicated by email at least 30 days before they take effect.
Questions? Email legal@brandscout.site.